Key Responsibilities

• Prepare daily dispatch work plans, schedules, and relevant reports
• Vehicle allocation
• Ensure that all delivery documentation is correct and acknowledged by receiving parties
• Review freight rates and other transportation costs to keep operational costs low
• Ensure that all dispatch records are promptly filed and submitted to Finance
• Coordinating with Warehouse and Production departments for easy and efficient dispatch of orders
• Ensuring maintenance and filing of GRN’s (Goods Received Note) and Delivery notes
• Facilitate order processing by ensuring order collection from the Sales & Merchandising team
• Oversee goods loading and dispatch to ensure that goods meet the required standards and verify against purchase order and invoice generated, while ensuring good product handling procedures are adhered to
• Organizing, facilitating, and coordinating with approved transporters on timely goods dispatch to ensure DOTIF
• Verifying and checking on customer returns in liaison with the Quality team
• Facilitating and coordinating timely collections of damages and market returns identified and reported by the Sales team
• Coordinating with marketing department in maintaining minimum and maximum levels of finished goods based on market demand and sales forecasts
• Ensure adequate logistics preparedness through contingency planning and continuous logistics preparedness reviews
• Workload assignment and supervision
• Implementation and maintenance of SHEQ standards

Academic Qualifications & Professional Experience