Position: OPERATIONS MANAGER.
Deadline: 15 Apr 2025.
Date posted: 11 Mar 2025.
Location:Dar es Salaam.
Description:
Job Summary
The Operations Manager is a dynamic, organized, collaborative individual with responsibility for hands on project management as well day to day oversight of the administrative support team including Business Management, Administration, Marketing and Service Delivery. An Ideal candidate will have strong relationship management, communication and business analysis skills.
Key Responsibilities
- Responsible for daily oversight of business operations functions including HR, Marketing, Customer Relations, Office Management, among others
- Interact with all other departments and Senior Management to provide administrative support as needed
- Provide high level support to HR, including recruitment, retention and employee relations
- Oversee all administrative projects and lead administrative team from project definition to completion to ensure all execution efforts align with goals
- Recommend corrective actions if the project is not meeting milestone, budget, and scheduled targets
- Escalate any prioritization needs/decisions as needed
- Conduct periodic collaborator meetings to ensure status clarity and clear expectations
- Tracking & Reporting - Manage consistent metrics for measuring and reporting for all projects within the administrative team
Minimum Qualifications
- Bachelor’s degree or equivalent experience is desired
- 5+ years in Business Administration/Business Development
- Detail-oriented, willing to work in a team atmosphere, enjoy a fast-paced work environment, and be comfortable receiving direction from multiple individuals
- Excellent written communication and presentation skills, experience with presenting to executive leadership
- A structured thinker with superior problem-solving skills
- Results-oriented with strong project management skills
- Can successfully organize, direct, and manage people
Knowledge, Skills & Abilities
- Working knowledge of business compliance and related laws
- Proficiency with the Microsoft Office Suite
- Ability to prioritize and shift priorities on demand
- Ability to be impartial
- Problem Solving Skills
- Analytical Skills
- Attention to detail
Important Notes
- Experience in online gaming/betting sector is an added advantage
- Ideal candidates MUST be Tanzanian nationals aged between 30 to 35 years
- Male candidates are preferred